3-year legal guarantee

Built to last a lifetime

Selinger barbecues are designed and built to last a lifetime.

1. 3-year legal guarantee

If you are a consumer, you have a 3-year legal guarantee from delivery for any lack of conformity, with the right to repair or replacement at no cost and, if that is not possible, to a price reduction or to terminate the contract (Articles 114 onwards of Spanish Royal Legislative Decree 1/2007). If the problem appears within the first 2 years, it is presumed to have existed at delivery. This guarantee cannot be reduced by agreement and it also applies to made-to-measure barbecues.

What is excluded is explained in section 7 of the Terms of sale.

2. How to make a claim

Write to us at info@selingerbarbacoas.com or on WhatsApp (+34 634 787 502) with photos, a description of the problem and proof of purchase (any means of proof will do). We will reply within 10 working days at the most.

3. Legal guarantee only

Selinger Barbacoas does not offer an additional guarantee: the 3-year legal guarantee applies.

4. How to look after your barbecue

Store the barbecue under its PVC cover, clean out the ash and grease, and touch up the paint when it wears. All the care instructions are in the use and maintenance manual that comes with your barbecue. Lack of cleaning and maintenance can damage it, and the guarantee does not cover that damage.

5. Second owners and repairs outside the guarantee

We also repair barbecues that are out of guarantee or belong to second owners, with a quote beforehand.